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CNG Pump FinderIndia
User Data Freedom & Compliance

Account & Personal Data Deletion

We respect your right to control your personal information. You can permanently delete your CNG Pump Finder India account and associated records directly inside the Android app or via email.

Method 1 (Instant & Recommended)

Delete Account Directly Inside the Android App

If you have the CNG Pump Finder India application installed on your Android device:

  1. 1
    Open the Application: Launch CNG Pump Finder India on your Android device and ensure you are logged in.
  2. 2
    Navigate to Profile: Tap the Profile icon on the bottom navigation bar.
  3. 3
    Locate Delete Account Option: Scroll to the bottom of your Profile screen and tap Delete Account.
  4. 4
    Confirm Deletion: In the confirmation dialog, review the deletion warning and tap “Delete Account Forever”.
  5. ✓
    Instant Execution: Our backend API immediately revokes all authentication tokens, marks your user profile as deleted, deactivates your account, and logs you out securely.
Method 2 (Alternative)

Request Deletion via Support Email

If you have already uninstalled the application or cannot access your device, you can request manual deletion by contacting our support team:

To: cngfinder.support@optegic.com

Subject: Account Deletion Request - CNG Pump Finder India

Message: Please include the registered email address or mobile number linked to your account.

* For security reasons, deletion requests must originate from the registered email address associated with the account. Manual deletion requests are processed within 7 business days following identity verification.

Compose Account Deletion Email

What Happens to Your Data Upon Deletion?

Information Permanently Removed or Deactivated:

  • Your name, email address, and registered mobile number.
  • Your uploaded avatar/profile photo.
  • All registered vehicle specifications (make, model, fuel capacity).
  • Your saved favorite stations list.
  • Active API authentication tokens and session keys.

Anonymized Records Retained for System Integrity:

  • Crowd-sourced station reviews, ratings, and live pressure reports may be retained in an anonymized form (with personal identifiers unlinked) so that historical queue patterns remain accurate for other motorists.
  • Standard server security logs may be retained temporarily to meet legal security compliance in India.
Learn more in our full Privacy Policy